Return and Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery.

Eligibility for Returns:

Items must be unused, unopened, and in their original condition.

Items should be in original packaging.

Proof of purchase (order number or receipt) is required.

Non-returnable Items:

Clearance or sale items

Items damaged due to misuse or not being returned in original condition

How to Return an Item:
Please email sales@britishcornerstore.com with your order number and reason for return. We will provide return instructions and shipping details.

Refunds:
Once your return is received and inspected, we’ll notify you about approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days of inspection.

Note on UK consumer rights: Under the Consumer Contracts Regulations, customers may cancel a distance purchase within 14 days of receipt, with a further 14 days to return the goods, totalling up to 28 days 

2. Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your information.

What We Collect:

Name, email, address, and phone number

Order history and shopping preferences

Cookies and website usage data (for analytics)

How We Use It:

To process and deliver your orders

To provide customer support and updates

To enhance our website and shopping experience

To send occasional marketing emails (only if you’ve opted in)

Your Rights:

You may request a copy of your personal data.

You may ask for deletion of your data at any time.

Contact:
For any queries or data requests, email info@britishcornerstore.com.

3. Terms of Service
By using our website, you agree to the following terms:

Use of Site:
You may browse and purchase for personal, non-commercial use only. Any misuse of the website or products is strictly prohibited.

Orders:
All orders are subject to availability and order confirmation. We reserve the right to refuse or cancel orders at our discretion.

Pricing & Payment:
Product prices are automatically displayed in your local currency based on your location. Final charges include applicable local taxes or fees. Import duties or customs fees (if any) are the responsibility of the buyer.

We may update product pricing and availability without prior notice.

Limitation of Liability:
We are not liable for indirect, incidental, or consequential damages arising from product use. Our liability is limited to the purchase price of the product.

4. Shipping Policy
We aim to dispatch all orders within 2–5 business days after confirmation.

Shipping Rates:

Standard Shipping: TBC

Free Shipping: On orders over TBC

Estimated Delivery Times:

UK: 3–7 business days

International: 7–21 business days

Tracking:
You will receive a tracking number via email once your order has shipped.

Delays:
Delivery times may vary due to customs, courier delays, or external factors. Thanks for your patience.

5. Contact Information
We’re here to help! For any questions about your order or products, reach out here:

Email: info@britishcornerstore.com

Phone: +44 7760 774949

Address: Chelsea House, Chelsea St, New Basford, Nottingham NG7 7HP

Support Hours: Monday–Friday, 9 AM–5 PM (UK time)